Privacy Policy

Updated: March 4 2024

LinAlly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by LinAlly. This Privacy Policy should be read together with the terms and conditions of our products and services and our Cookies Policy. In the event of any conflicts with regards to data privacy, this Policy will prevail to the extent of the conflict. When you visit our premises, website, social media pages, use our mobile applications, are in the employment of our organization, trade or carry out business in one way or another with the organization, we collect certain personal information and therefore this Privacy Policy describes how we securely collect, and process your personal data.

This Privacy Policy applies to our app and its associated subdomains (collectively, our "Service"), alongside our application, LinAlly. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To ensure clarity, the following terms are defined as:

  • Cookie: A small piece of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember information about you.

  • Company: Refers to Muvaar Solutions Limited (hereinafter referred to as ‘LinAlly’), based at Ndege Road, Off Lang’ata Road, responsible for your information under this Privacy Policy.

  • Consent: Any freely given and informed indication of an agreement by the Data Subject to the processing of his/her Personal Data, which may be given either by a written or by a clear affirmative action.

  • Data Subject: An individual whose Personal Data is subject to processing.

  • IP address: An Internet protocol (IP) address assigned to every device connected to the Internet, used to identify the device's location.

  • Personnel: Individuals employed by LinAlly or under contract to perform services on behalf of the company.

  • Personal Data: any information relating to an identified or identifiable natural person. Personal Data includes biographical data (biodata) such as name, sex, marital status, date and place of birth, country of origin, country of asylum, individual registration number, occupation, religion and ethnicity, biometric data such as a photograph, fingerprint, facial or iris image, as well as any expression of opinion about the individual, such as assessments of the status and/or specific needs

  • Processing: Any operation, or set of operations, automated or not, which is performed on Personal Data, including but not limited to the collection, recording, organization, structuring, storage, adaption or alteration, retrieval, consultation, use, transfer (whether in computerized, oral or written form), dissemination or otherwise making available, correction, or destruction.

  • Service: The service provided by LinAlly as described in the relevant terms and on this platform.

  • Third-party service: Advertisers, contest sponsors, promotional and marketing partners, and others providing content or products/services that may interest users.

  • App/Application: LinAlly app, the SOFTWARE PRODUCT identified above.

  • You: A person or entity registered with LinAlly to use the Services.

    Information Collection

    We collect information when you visit our app, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. The information collected may include:

  • Name/Username;

  • Email Addresses; and

  • Age.

  • Health information

    Optional information collected from mobile devices for an enhanced user experience includes:

  • Location (GPS): Helps create an accurate representation of your interests, allowing for more targeted and relevant ads.

Legal Basis for Processing your Personal Data

Your personal data will never be processed without a legal basis to do so. The legal basis depends on the purpose for which we have collected and used your personal data. In almost every case the legal basis will be one of the following:

  • Consent – We will only process your personal data and use your information with your consent. You can at any time withdraw your consent by utilizing the ‘opt out’ options we will provide to you.

  • Service Performance – We will process your information in fulfilment of provision of our services to you

  • Compliance with the Law – Where we are subject to a legal obligation and need to use your personal data in order to comply with that obligation.

  • Our legitimate business interests – Where it is necessary for us to understand our customers, promote our services and operate effectively, provided in each case that this is done in a legitimate way which does not unduly affect your privacy and other rights

  • Public interest – We may process your information as required by any circumstances of public interest

Third-party Information Use

LinAlly collects End User Data necessary to provide services, including voluntarily provided information from social media websites. Customers may also provide information voluntarily or through publicly available social media profiles.

Sharing with Third Parties

We may share collected information, both personal and non-personal, with third parties such as advertisers, contest sponsors, and marketing partners. Additionally, trusted third-party service providers may assist in functions such as hosting, database management, and customer service.

Data Usage

Collected information may be used to personalize user experiences, improve the app, enhance customer service, process transactions, administer contests/surveys, and send periodic emails.

Email Usage

By submitting your email address, you agree to receive emails from us and allow us to use it for customer audience targeting on platforms like Facebook. Unsubscribing options are provided in each email.

Data Retention and Protection

We retain information only as long as necessary to provide services and fulfill the described purposes. Security measures, including encryption and managerial procedures, are implemented to protect personal information.

International Data Transfer

Information collected may be transferred globally, with data hosting and viewing occurring worldwide. Where we send your information outside the jurisdiction, we will make sure that your information is properly protected in accordance with the applicable Data Protection Laws.

Your Rights

Subject to legal and contractual exceptions, you have certain rights under data protection laws in relation to your personal data:

  • Right to be informed that we are collecting personal data about you;

  • Right to access personal data that we hold about you and request for information about how we process it;

  • Right to request that we correct inaccurate personal data;

  • Right to request erasure of your data, subject to any legal or regulatory obligations requiring that we retain this data;

  • Right to object and withdraw your consent to processing of your personal data. We may continue to process if we have a legitimate or legal reason to do so;

  • Right to request restricted processing of your personal data noting that we may be entitled or legally obligated to continue processing your data and refuse your request;

  • Right to request transfer of your personal data in [an electronic format].

Sale of Business and Affiliates

In the event of a sale, merger, or transfer of assets, information may be transferred to a third party. Information shared with Corporate Affiliates will be treated in accordance with this Privacy Policy.

Governing Law

This Privacy Policy is governed by Kenyan laws, with exclusive jurisdiction of Kenyan courts. Continued use of our services implies acceptance of this policy.

Consent

By using LinAlly, registering an account, or making a purchase, you consent to our Privacy Policy and agree to its terms.

Links to Other Websites

Our Privacy Policy applies only to our Services. Links to third-party websites are provided for convenience and subject to their own rules and policies.

Cookies

We use Cookies to enhance app performance. Users can set their browsers to block cookies but may experience limited functionality.

Payment Details

Credit card and payment details are stored securely.

Childrens' Privacy

We do not knowingly collect personal information from children under 18. Parents/guardians can contact us to remove such information.

Changes to Privacy Policy

Changes to our Service and policies will be reflected in this Privacy Policy, with notifications provided to users before implementation.

Third-Party Services

We are not responsible for third-party content, services, or websites accessed through our platform.

Tracking Technologies

We use Cookies and Sessions to enhance platform functionality.

Contact Us

For any questions, contact us at privacy@linally.com.

Conclusion

This Privacy Policy aims to provide comprehensive insight into our data practices and user rights. Your privacy is important to us, and we are committed to maintaining transparency and compliance with relevant regulations.